Refund policy

We want you to be satisfied with your purchase. If you receive a product that is damaged, defective, incorrect, or incomplete, you may request a return within 3 days of receiving your order. Unfortunately, return requests made after 3 days of delivery will not be accepted.

To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging. Once your return request is approved, you will be provided with instructions on how to return the item. Products sent back without prior approval will not be accepted.

After we receive your returned item, it will be inspected to verify that it meets our return conditions. The complete return and refund process may take up to 7 business days. If your return is approved, your refund will be processed using the original payment method or another suitable refund method, depending on your order. Shipping charges are non-refundable unless the return is due to our mistake, such as sending the wrong, damaged, or defective product.

Items that have been used, damaged by the customer, or returned without their original packaging are not eligible for a refund. Sale items, gift cards, personalized products, and personal care items cannot be returned or refunded unless they arrive damaged or incorrect.

If you have any questions regarding your return or refund, please contact our customer support through the contact information provided on our Contact Us page.